Legal

Accessibility statement

Last updated:

Healing Home Counseling wants this website to feel welcoming and usable for as many people as possible, including people who use screen readers or other assistive technology, navigate with a keyboard, or experience the web differently.

This statement explains what we do to work toward that, where we know the site still falls short, and how to reach us if something here gets in your way.

The standard we aim for

We build and maintain this site with the Web Content Accessibility Guidelines (WCAG) in mind, and we work toward WCAG version 2.2, Level AA. These guidelines are published by the World Wide Web Consortium (W3C) and are widely recognized as the practical benchmark for making websites usable by people with disabilities, including in discussions of the Americans with Disabilities Act (ADA).

We aim to meet this standard, and we keep working at it. We do not claim that every page fully conforms, and this statement describes our ongoing efforts rather than a warranty or a guarantee that the site meets any particular legal standard.

What we do to make this site accessible

As we design and build the site, we work to include:

  • Semantic HTML structure with clear page landmarks and a logical heading order, including a single main heading on each page.
  • Full keyboard navigability, so the site can be used without a mouse.
  • Visible focus indicators, so you can see where you are as you move through a page.
  • Form fields with clear, associated labels and plain-language error messages.
  • Descriptive alternative text for images that carry meaning.
  • Text and interface colors chosen for sufficient contrast, aiming for a contrast ratio of at least 4.5 to 1 for normal text.
  • Respect for your device or browser “reduced motion” setting, so animation is minimized when you prefer less movement.
  • Touch targets sized to be comfortable to tap, around 44 pixels.
  • Responsive layouts that support text resizing and zoom.

Where we know the site falls short

Accessibility is ongoing work. This site was recently rebuilt, and we continue to test and refine it, so some issues may remain that we have not yet found or corrected. Some parts of the site also come from other companies whose content we do not fully control:

  • The video on the site loads from YouTube only after you choose to play it. Once it loads, YouTube’s own player is outside our direct control and may not fully meet the same standard.
  • Scheduling and telehealth are handled through SimplePractice, a separate platform linked from this site. It follows SimplePractice’s own accessibility practices, which we do not control.

If you rely on any of these and run into a barrier, please tell us. We will look for another way to help you, such as handling your request by phone or email.

Tell us about an accessibility problem

If any part of this website is hard to use, or if you need information from it in a different format, please let us know. You can reach us by:

If you can, tell us which page you were on and what happened. That helps us find and fix the problem faster. We will do our best to respond as promptly as we reasonably can, and to give you the information or help you were looking for in a way that works for you.

Updates to this statement

We review this statement as the website changes and as we continue our accessibility work. The “Last updated” date near the top of the page shows when it was most recently revised.